CHAMELEON CONFIDENTIAL SOLUTIONS PTY LTD
ABN
47 690 687 079
Address: Level 17, 123 Pitt Street
              Sydney NSW 2000
 
 
Website Terms & Conditions
 
Last updated: November 23rd, 2025
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Welcome to Chameleon Confidential Solutions Pty Ltd (ABN: 47 690 687 079
(“Chameleon Confidential Solutions”, “we”, “us”, “our”).
These Terms & Conditions (“Terms”) govern your use of our website, services, digital products and any related offerings.
 
By accessing or using this website, booking services, or purchasing products, you agree to be bound by these Terms.
 
If you do not agree, please do not use this website or proceed with any bookings or purchases.
1. DEFINITIONS

• Website – the website located at www.chameleonconfidentialsolutions.com and any associated pages or online platforms controlled by us.

• Client / You / Your – any individual, company or entity accessing the Website, booking services or purchasing products.

• Services – professional consultancy, advisory, situational intelligence, risk assessment, governance, data analysis, system auditing, AI Trust Score™ evaluation and related strategic services delivered by Chameleon Confidential Solutions.

• Systems– our proprietary strategic frameworks.

• VANTIS– our registered intellectual property, including empowerment and strategic frameworks, tools and resources operating under the Situational Intelligence ecosystem.

• AI Trust Score™ – our proprietary assessment and diagnostic methodology used to support AI and risk-related decision-making.

• Digital Products – ebooks, templates, toolkits, digital downloads, online resources and similar materials supplied electronically.

• Physical Products – affirmation cards, journals and any tangible products we may offer now or in the future.

2. USE OF THIS WEBSITE
 
You agree to use this Website for lawful purposes only and not to:

• Engage in any activity that may damage, disrupt or interfere with the Website or its security.

• Attempt to gain unauthorised access to our systems or data.

• Use the Website to transmit unlawful, defamatory, harmful or offensive content.

 
We may suspend or terminate access to the Website for any user who breaches these Terms.
3. SERVICES, BOOKINGS & CONSULTING ENGAGEMENTS
 
Information about our Services (including consultancy, advisory, workshops and assessments) is provided on this Website for general information and booking purposes.
 
All formal engagements are governed by a separate Business Consultancy Agreement (or similar engagement document) issued at the time of engagement. In the event of inconsistency, the Business Consultancy Agreement prevails for that specific engagement.
 
Booking a service via our Website, booking form or email constitutes an offer to engage us, which we may accept or decline at our discretion.
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4. FEES, PAYMENT & TAX

• All fees are quoted in Australian Dollars (AUD) unless otherwise stated.

• Until we are registered for GST, fees are exclusive of GST and GST will not be charged. If this changes, our pricing will clearly specify where GST applies.

• Payment terms and methods are as specified at checkout, on invoices or within your engagement documentation.

• Payment processing or bank fees (if any) are your responsibility.

 
We reserve the right to update pricing from time to time. Changes do not affect Services or Products already purchased unless otherwise agreed.
 
5. CANCELLATION & RESCHEDULING – SERVICES
 
We value your time and ours, and operate with a clear cancellation framework:

• More than 48 hours’ notice: no cancellation fee.

• 24–48 hours’ notice: may incur a 30% fee of the scheduled service.

• Less than 24 hours or no-show: may incur a 50% fee of the scheduled service.

 
By booking a session, you acknowledge and agree to this cancellation structure.
 
Any different terms specified in a signed Business Consultancy Agreement take precedence for that engagement.
6. REFUNDS – SERVICES
 
Once Services have commenced, fees are generally non-refundable, except where required under Australian Consumer Law or where we are unable to deliver the Services.
 
If a Service is terminated early (by you or us), any fees already paid will:

• Cover Services already delivered and reasonable preparation work undertaken; and

• Only be refundable, if applicable, for the portion of Services not yet delivered, less reasonable administrative and preparation costs, and at our discretion (except where the law requires otherwise).

 
We aim to act fairly, transparently and consistently with your consumer rights.
7. DIGITAL PRODUCTS – REFUNDS & USAGE
 
Digital Products (e.g. ebooks, templates, resources) are delivered electronically and are considered final upon access or download.

• Refunds are not available for Digital Products once delivery/access has occurred, except as required under Australian Consumer Law.

• You are responsible for ensuring compatibility with your device or software prior to purchase.

 
Unless expressly stated otherwise, Digital Products are provided for personal or internal business use only and must not be:

• Resold

• Redistributed

• Shared publicly

• Reverse-engineered or repackaged as your own work

8. PHYSICAL PRODUCTS – RETURNS & REFUNDS (WHEN AVAILABLE)
 
Once we introduce physical products (e.g. affirmation cards, journals):

• Returns will generally be accepted within 14 days of receipt, provided items are unused, unopened and in original condition.

• Proof of purchase is required.

• Return postage is your responsibility unless the product is faulty, damaged or not as described, in line with Australian Consumer Law.

 
Faulty, damaged or incorrect items will be replaced or refunded in accordance with your statutory rights.
9. VANTIS & AI TRUST SCORE™ – INTELLECTUAL PROPERTY
 
All content, frameworks, methodologies, systems and materials – including Systems, VANTIS, AI Trust Score™, graphics, text, branding, templates and resources – are the intellectual property of Chameleon Confidential Solutions Pty Ltd (or our licensors).
 
You are granted a limited, non-exclusive, non-transferable licence to use materials solely for:

• Your own personal use; or

• Internal business use as expressly authorised.

 
You must not:

• Copy, adapt, republish or rebrand our frameworks as your own.

• Sell, licence, or commercially exploit our content without written permission.

• Deliver training, coaching or consulting using systems, VANTIS or AI Trust Score™ as though they were your own frameworks, unless formally licenced.

 
Unauthorised use of our intellectual property may result in legal action.
10. CONFIDENTIALITY & DATA PROTECTION
 
We respect your privacy and confidentiality.

• Our Privacy Policy (available throughout the Website) explains how we collect, store and handle personal information.

• Any confidential information you share with us in connection with services will be treated with care and used only for legitimate service, governance, compliance or internal improvement purposes.

 
For AI Trust Score™ and similar diagnostics, you acknowledge that data inputs may include operational, behavioural and system information. Outputs are provided as risk indicators and professional insights, not guarantees.
11. SECURITY & ACCESS
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We use reasonable technical and organisational measures (including SSL, authentication controls and moderated access mechanisms) to protect the Website and related systems.
 
However, no system is completely secure. By using this Website, you acknowledge that:

• You are responsible for any credentials or access codes provided to you;

• You must notify us promptly of any suspected security breach;

• We are not responsible for unauthorised access arising from your failure to secure your devices or login details.

12. PROFESSIONAL DISCLAIMERS
 
Our Website and Services may include information, tools or examples relating to:

• Risk, governance, AI, situational intelligence

• Safety, strategic decision-making, leadership

• Business or operational improvement

 
This content is general in nature and does not constitute:

• Legal advice

• Financial advice

• Psychological or medical advice

• Tax or accounting advice

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You should seek independent professional advice before relying on any information or applying any strategy to your own circumstances.
 
We will not be liable for any loss or damage arising from your use or reliance on general information provided via the Website.
13. LIMITATION OF LIABILITY
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To the maximum extent permitted by law:

• Our total liability arising from your use of this Website, Services or Products is limited to the amount paid by you for the specific Service or Product giving rise to the claim.

• We are not liable for any indirect, incidental, special, punitive or consequential loss, including loss of profit, revenue, data, goodwill or opportunity.

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Nothing in these Terms excludes or limits rights you may have under Australian Consumer Law that cannot be excluded.
14. INDEMNITY
 
You agree to indemnify and hold Chameleon Confidential Solutions harmless from any claims, loss, damage or expense arising from:

• Your misuse of the Website, our content, Systems, VANTISÒ or AI Trust Score™;

• Breach of these Terms;

• Unauthorised sharing or distribution of our materials.

15. NON-DISPARAGEMENT
 
You agree not to publicly make false, misleading or defamatory statements about Chameleon Confidential Solutions, our directors, staff, systems, VANTIS or related frameworks, including via social media, reviews or online commentary.
 
This does not prevent you from making truthful statements as required by law.
16. INTERNATIONAL USERS & JURISDICTION
 
This Website is controlled from New South Wales, Australia.

• These Terms are governed by the laws of New South Wales, Australia.

• By using the Website or engaging our Services from outside Australia, you agree that any dispute will be subject to the jurisdiction of the courts (and where applicable, arbitration) of New South Wales, Australia.

17. CHANGES TO THESE TERMS
 
We may update these Terms from time to time to reflect changes in law, services, or governance practices.
 
Updated versions will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are published will be taken as acceptance of the updated Terms.
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Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.
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18. CONTACT
 
For questions about these Terms or our governance policies, please contact us via the secure contact form on our Website.
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